While MINDSET does not provide direct support through counselling and case work, we work closely with our mental health partners who specialise in these areas. Reach out to them should you require any form of support.
List of Service Providers
“Shall We Talk” Mental Health Support Hotline
- Hotline: 18111
- Services: 24-hour emotional support hotline for general public (co-ordinates about 20 related organisations to provide comprehensive mental support services to the public
- Service hour: 24-hour
- Service languages: Cantonese, English
English emotional support hotline (The Samaritan Befrienders Hong Kong)
- Hotline: 2389 2233
- Service: Provide suicide prevention and emotional support to English speakers
- Service hour: Mon-Fri, 630pm-10pm
- Service languages: English
Call Mira (The Zubin Foundation)
- Hotline: 9682 3100
- Service: Support hotline for ethnic minority women in Hong Kong
- Service hour: Mon-Fri, 10am-4pm (except public holidays)
- Service language: English, Urdu, Hindi
Rainlity Sexual Violence Helpline (Rainlily)
- Hotline: 2375 5322
- Service: Provide hotline services for victims of sexual abuse
- Service hour: Mon-Fri, 9am-10pm; Sat, 9am-1pm
- Service language: Cantonese, English
Live Life! Hotline for Elderly
- Hotline: 2375 5322
- Service: Services for the elderly experiencing depression and suicidal thoughts, providing follow-up and referral services as needed
- Service hour: Mon-Sun, 9am-9pm
- Service language: Cantonese
Harmony House
- Hotline: 2522 0434 (for female); 2295 1386 (for male); 2751 8822 (for children)
- Service: Crisis intervention, counselling, and referral resources for family violence victims
- Service hour: 24-hour for female and children hotline; Mon-Sat, 10am-6pm, Mon, Wed & Fri, 7pm-10pm (excluding public holidays) for male hotline
DSE hotline (The Hong Kong Federation of Youth Groups)
- Hotline: 2777 8899
- Service: Emotional support and guidance services for DSE candidates
- Service hour: Mon-Sat, 2pm-2am
- Service languages: Cantonese
uTouch hotline (The Hong Kong Federation of Youth Groups)
- Hotline: 2777 8899
- Service: Youth emotional support
- Service hour: Mon-Sat, 2pm-2am
- Service languages: Cantonese
Youth suicide prevention hotline (Suicide Prevention Services)
- Hotline: 2382 0777
- Service: 24-hour suicide prevention hotline with emotional support for youth
- Service hour: 2pm-2am
- Service languages: Cantonese
Emotional Support Hotline (Joyful Mental Health Foundation)
- Hotline: 2301 2303
- Service: Emotional support for the general public
- Service hour: Mon-Fri, 10am-1pm, 2pm-5pm; Sat, 10am-1pm
- Service languages: Cantonese
Pride Line (Tung Wah Group of Hospitals)
- Hotline: 2217 5959
- Services: Supports LGBT+ community support, providing emotional support, professional referrals group activities and follow-up services handled by a professional social worker
- Services hour: 24-hour
- Services language: Cantonese
24-hour crisis intervention hotline (CEASE Crisis Centre)
- Hotline: 18281
- Services: 24-hour crisis intervention hotline for victims of abuse
- Services hour: 24-hour
- Services language: Cantonese, English
Elderly suicide prevention hotline (Suicide Prevention Services)
- Hotline: 2832 0881
- Services: 24-hour suicide prevention hotline with emotional support for elderly
- Services hour: 24-hour
- Services language: Cantonese
Hotline for Carer Support
- Hotline: 1832183
- Services: 24-hour support hotline manned by professional social works
- Services hour: 24-hour
- Services language: Cantonese
24-hour youth hotline service (Youth Outreach)
- Hotline: 9088 1023
- Services: 24-hour emotional support hotline for youth
- Services hour: 24-hour
- Service language: Cantonese
24-hour Family crisis hotline (Caritas Family Crisis Support Centre)
- Hotline: 18288
- Services: 24-hour family crisis hotline answered by social workers
- Services hour: 24-hour
- Services language: Cantonese
Emotional support hotline (Suicide Prevention Services)
- Hotline: 2389 2222
- Services: 24-hour suicide prevention hotline with emotional support
- Services hour: 24-hour
- Services language: Cantonese
Suicide prevention hotline (The Samaritans)
- Hotline: 2896 0000
- Services: 24-hour suicide presentation hotline and emotional support
- Services hour: 24-hour
- Services languages: Cantonese, English, French, German, Hindi, Malay, Mandarin, Panjabi, Spanish, Tagalog and Urdu
Teacher hotline (Education Bureau)
- Hotline: 2892 6600
- Service: Emotional support hotline services for teaching staff and principals
- Service hour: Mon-Sun, 10am-10pm
- Service language: Cantonese